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Welcome. Below you can find information about the policies and procedures that are followed inside of my daycare. If you have any question, please do not hesitate to contact me.
 Matters of Money:
 All payments are due by 5:30 PM on Friday prior to childcare services being provided.
After 5PM the late fee will be assessed. ($10.00/ day) If payment is not made within 3 days, your child will not be accepted into care until payment, including all late fees, is made. If a period of 1 week passes without payment received, the contract will be terminated, the position filled, and the collection process begun. You will be responsible for any costs related to collection of the childcare fees.
As stated in the Contract Agreement, childcare fees are due regardless of whether or not your child attends. You are paying for a position, as well as a service. The contract is a legal document obligating me to provide a service for you and obligating you to pay me for that service. By signing it, you are
accepting it in all its terms.
Drop off/Pick Up:
No child will be allowed to leave with anyone except the parent, unless indicated on the alternate pickup list, without written permission from the parent. Telephone permission will not do! Anyone unfamiliar to me will be required to show proof of Identification. Please make the alternate pick up person aware of the process. This is only for your child’s best interest.
It is normal for your child to cry on arrival, especially for the first few weeks. Please make your goodbye brief and tell your child exactly when you will be returning. The crying usually stops within seconds of your departure. Never leave without telling your child goodbye.
Court Order:
If there is a court order keeping one parent or guardian away from the child, I must have a written note from the custodial parent or guardian in my file to that effect. Otherwise, I cannot prevent the non-custodial parent from picking up the child.
Guidance:
Some people call it discipline, I prefer guidance. No child will be hit, spanked, belittled, or otherwise intimidated while in my care--even with parental permission. Children will be treated with courtesy, respect, and patience. Guidance will be according to age and understanding level. Younger children, babies and toddlers, will be redirected to another activity. Older children will be given time outs depending on the severity of the offense. If a child becomes a persistent behaviour problem, I will address it with you and we will try to resolve it together.
Meals:
I provide an early bird breakfast special for the children who arrive early, a mid-morning snack, lunch and a mid-afternoon snack. Meals and snacks are served family style and children are encouraged to use this time to share their experiences with each other. Manners are taught, and practiced during this time as well. Please review forms and indicate any allergies and concerns you have with food. A weekly meal plan will be scheduled. If you have any problems with it, we can adjust the meals to best suit your child!
To find out more information about meals please visit the "Snack & Lunch" Page.
Dress Code:
Please dress your child appropriately. Do not send your child in clothing that you don’t want stained as some activities may be messy! Weather permitting we will be spending a lot of time outdoors so you need to supply a change of clothing in case of an accident. I will let you know if your child is missing or needs something. Winter months make sure hat’s mittens and the proper winter gear is sent with your child, in summer months proper hats etc. will be needed.
Rest Period:
With the busy day’s around here, I will encourage children to take a nap/rest period. No child is FORCED to sleep, however they must remain quiet. Older children can chose to read a book or do quiet activities like puzzles during this time.
Toilet Learning:
I will assist you in toilet training your child with the understanding that it will be successful only if we work together. I will use pull-ups and training pants provided by the parent. I require at least 2 complete changes of clothes during toilet learning. If you would like to have your child toilet trained in daycare, please talk to me and we can arrange a system that we both feel will benefit your child! It is best to see some success with your child at home prior to starting to train them at daycare.
Pets:
At this time we have no family pets. If however this were to be changing in the future, I will provide 2 weeks written notice to all of the families to inform you of the addition to our family.
Holidays/Birthdays:
We will honour major holiday’s and all of the children’s birthday’s. If you would like to bring a special treat for the children please arrange this with me as there could be un-known allergies to you in the home. If your family celebrates any holidays you would like to have implemented, let me know and we can talk about it here, and help you celebrate!
Television:
I allow TV viewing at certain parts of the day. All is child appropriate. On occasion I will let the children pick a child appropriate video to watch. This will mainly be saved for rainy day occasions. I do not allow the Television to watch your child.
House Cleaning:
My house is not always spotless. My main concern is the care of the children. I clean up my house during rest time, if all are asleep, during non-business hours. The children will help clean up toys before meals and naps.
Confidentiality:
The information you supply to me will be kept confidential. I respect your privacy, just as I wish my privacy to be respected from you.
Child Abuse/Neglect:
I am required by law to report any suspected signs of child abuse and / or neglect. This includes any form of physical punishment by the parents in my home.
My House Rules
• No hitting, biting, pinching, throwing, pushing, hair pulling, or otherwise hurting ourselves or others
• No running, jumping, wrestling, climbing, etc in the house or on the furniture
• No picking up babies or toddlers
• No leaving the house or yard without permission ( no one is allowed outside without adult supervision, even when parents are here)
• No names calling, yelling, foul language or teasing - everyone deserves to be treated with respect.
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